Privacy Policy
Your personal data and assets are our highest priority. We are fully committed to safeguarding them.
Hvězda Finlore collects and stores data essential to your trading activities. How we collect and store this data is explained in the Privacy Policy below.
Our policy is founded on the following principles:
- With the aim of providing complete transparency into how we collect and store your personal data:
Our goal is to ensure you understand how we collect and process your data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy explains the specific methods we use so you have clear, concrete information about how your data is used. You are in the driver's seat.
We will promptly share information whenever we determine it is important for you to know. Transparency is central to our approach.
Our knowledgeable team is always available to answer any questions you may have about any aspect of our processes, including our obligations under Česká republika law. You can contact us at: info@hvezda-finlore.com
- We do not permit any other use of personal data beyond what is set out in our Privacy Policy.
We may process personal data for the following purposes, including the essential operation of Hvězda Finlore services and facilitating trader members' connections with third-party trading platforms. We also process data to maintain and improve website features and services, to protect our rights, and to comply with regulatory or other legal obligations. Finally, we use such data as needed to deliver administrative and other business functions related to the Services we provide to you, the client.
To provide better services tailored to your preferences and needs, Hvězda Finlore uses personal data.
- To enable you to access and use essential tools that help protect your personal data effectively and safeguard your rights in this regard:
At any time, you can contact us to obtain access to all of your personal data. We can also update or delete it as needed. In addition, we can fulfill requests to transfer your data to you or to a designated third party. We offer these services to help you more effectively exercise your rights to privacy and control.
- Safeguard your personal data:
Our security systems meet the highest standards, employing bank-level safeguards. While a 100% guarantee is not possible, we remain committed to continually upgrading our systems to the highest possible level and strengthening the protections we have in place.
We maintain a detailed, comprehensive privacy policy and industry-leading security systems.
1. The Scope?
This policy outlines our procedures for the collection, processing, and sharing of all data related to natural persons.
The terms of this policy apply to all natural persons who are identifiable or already identified. Specifically, it covers any natural person who can be, or has already been, identified in connection with data that has been entrusted to us, or data we are able to access and/or combine.
Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.
We do not collect, nor do we intend to collect, personal data from individuals under the age of 18. We also prohibit anyone under 18 from using our platform for any purpose. If we become aware of any user or any information relating to a person under 18, we will delete that information immediately.
2. What personal data do we retain?
When you register with us, we collect the personal data required to enable your use of our services. Where necessary, we may also request personal data to verify ownership of an account, for instance. To maintain and improve the quality of our services, we collect and analyse data about your use of our platform and that of our third-party partners.
3. You are not obligated to provide the Company with your personal data at any time.
You are not obligated to provide your data; however, declining to do so may limit the services we can offer. It may also restrict your ability to use our platform.
4. What personal information do we collect? When you visit our website, we may collect the following personal information:
We do not collect data that directly identifies you. We do, however, collect information such as account activity, users' IP addresses, and the date and time of access. For maintenance, security, and support services, we retain any system crash reports, browser details, and the type of device used to access your account. We also collect the language associated with your account.
Regarding personal data collection, we only collect and store the information you consent to provide when you connect, through us, to a third-party trading platform.
The personal data you have shared with third-party platforms may include: full name, address, telephone number, and email address.
5. Why does the company need my personal data, and is it lawful for them to collect and process it?
The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Česká republika.
The company will not handle, process, or transmit your data except in compliance with applicable laws in Česká republika. The following are the legal bases for doing so:
- You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorize us to transfer it to the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more purposes.
- To improve its services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
- Data processing is necessary to comply with legal obligations.
If you would like more information about the data processing the company is required to perform, please contact us via email.
Below you will find a list of the specific purposes and the legal bases for which we may process your personal data.
To provide you with access to digital trading, we will share your personal data with third-party platforms only upon your request.
Your data may be collected and shared with third-party companies, but only at your request and discretion.
You have consented to the processing of your personal data for one or more purposes.
Please provide the necessary information so we can respond promptly and effectively to all your requests, concerns, and any questions regarding our services.
In order for the company to pursue its legitimate interests, or those of a duly authorized third-party company, processing of personal data is necessary.
In order to comply with our legal and administrative obligations, we need to process personal data.
To comply with our legal obligations, we must process certain personal data.
Anonymised personal data and usage tracking are necessary to enhance our services, including crash reports.
To safeguard the legitimate interests of the company and any third-party service providers, we must process and store personal data.
This measure is necessary to prevent fraud and the misuse of our service.
Our service obligations require us to oversee and carry out data processing for business development, strategic decision-making, oversight, legal compliance, and other business operations.
To protect the legitimate interests of our company and any third-party service providers, we need to process and store personal data.
We use statistical and analytical tools to support decision-making across our services and strategic planning.
To safeguard the legitimate interests of the company and its third-party service providers, it is necessary to process and store personal data.
Where necessary to protect the company's rights, assets, and interests, and those of our third-party service providers, and in compliance with applicable local laws, regulations, agreements, and our own terms, conditions, and policies, we may process personal data. Such processing will be carried out only in accordance with required and established procedures.
We process and store personal data to protect the legitimate interests of the company and our third-party service providers.
6. Disclosure of Personal Data to Third Parties
To store and process IP addresses, conduct user surveys and analytics, and support related services, the company may share anonymised personal data with third-party service providers.
At your request, we may share certain personal data you provide with third-party services. In such instances, the use of your data will be governed by the respective companies' privacy policies. This may include multiple digital trading platforms.
To better serve our clients and improve our overall services, the company may share personal data with its affiliates and partner companies.
Where required by law, or to safeguard the company's rights and assets and those of our third-party partners, we may disclose data to competent legal or regulatory authorities.
In the event of a major business transaction—such as a company sale, investment, or loan—the relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, as permitted by law.
7. Use of Cookies and Third-Party Services
For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in accordance with applicable law and standard industry practice.
Cookies—small text files saved on your device when you visit a website—are used to collect information about browsing behavior, preferences, and more. Their purpose is to personalize and enhance your overall user experience. They allow us to remember your settings and preferences and to tailor our services accordingly. These cookies are also used for site analytics and to compile statistics for strategic planning.
Broadly speaking, the site uses two types of cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. The others are persistent cookies, which remain in your browser even after your session ends. These enable the site to recognize you as a returning visitor and facilitate your use of the site.
Types of cookies:
Cookies may be used as necessary, in line with their intended purpose:
Strictly necessary cookies
Cookies are used to recognize you as a client so we can better deliver the information, settings, and services you need and use. They also support site navigation and facilitate your access.
To enable your device to download and stream data, we use cookies. They also make it possible for you to access appropriate features and return to pages you previously visited.
To facilitate quick and easy access to the site, cookies store and process certain personal data—such as your username and last login date—particularly when you select the remember-me option during login.
Session cookies are deleted when you close your web browser.
Functionality cookies
By using cookies, we can securely store and instantly retrieve your settings and preferences. Cookies also help us recognize you when you visit our website.
Persistent cookies continue beyond your browsing session and remain until they expire.
Cookies for performance
To improve our services, we use cookies to collect analytics data. These provide insights into site performance and usage.
All data stored in cookies is anonymous and cannot be linked to any individual.
Session cookies are removed when you close your browser, while persistent cookies remain active until they expire—or indefinitely—unless you manually delete them.
Cookies have been disabled or deleted
If you wish to delete or block cookies, please do so via your browser settings. Follow the links below for step-by-step guidance for the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies will disrupt some processes and prevent site features from working as intended.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer to comply with local laws, regulations, and company policies.
At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. After that period, and with your consent, it will be shared again for an additional 12 months.
Our operations include the regular review of all personal data to determine whether it remains necessary.
9. Transfers of personal data to third countries or international organizations
When necessary for service delivery and/or security, personal data may be transferred to third countries (countries other than your own) and to international organizations, using robust security protocols. We implement data security measures at the highest possible level to protect your data and ensure you can exercise your legal rights and remedies in all cases.
Throughout the European Economic Area (EEA), all residents are protected by data privacy laws and safeguards.
- All data transfers are conducted under EU legal jurisdiction and authority, in accordance with the standard data protection rules set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- All data transfers between public entities or authorities are carried out in accordance with Article 46(2). This is a legally binding and enforceable agreement
- The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, set the conditions for data transfers, and such transfers are carried out accordingly. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For more information about the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk
10. Protection of Personal Data
Personal data is protected using the highest-level technical and organizational measures, aligned with industry best practices. These measures help prevent unlawful or accidental destruction, loss, or alteration of that data.
While we exercise the utmost care and follow best-practice data protection procedures as required by law, it is not possible to guarantee in all circumstances that your personal data will always be error-free. Accordingly, we cannot be held liable if personal data is disclosed or incurs incidental, intangible, or consequential damage. This includes circumstances beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any similar cause.
If we receive a legally binding request from regulators or other legal authorities, we may be required to disclose your personal data to them. After disclosure under a legal obligation, we cannot control how those authorities handle, store, or protect your data.
Any information transmitted over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.
11. Hyperlinks to third-party websites
This website may contain links to third-party applications and websites. Please note that these entities are not affiliates and are not under the company’s control, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for their practices. Use at your own discretion.
Always review the privacy policy of any company or service when visiting their website before providing personal data. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.
12. Policy Amendments
We may update or modify our privacy policy at any time. We will provide notice of such changes on our website and through any other channels we deem appropriate. The updated privacy policy will be posted on the website, and the revised policy will take effect immediately upon publication, unless a different effective date is expressly stated.
13. Your rights to personal data
You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or limit the scope and nature of any processing by us.
On this page, EEA residents will find information relevant to them:
Your personal data is protected by the rights described herein. By emailing the address below, you can immediately exercise those rights.
Accessing Your Rights
If the personal data you have provided is accurate, you may access it at any time. All personal data we process is accessible to us and therefore verifiable.
You may request access to your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data we process beyond the initial copy, a reasonable fee may be charged.
Rights granted by law and by the privacy policy must not infringe the rights of others. The company reserves the right to deny or restrict access to personal data if such access would compromise the rights and freedoms of others.
Right to Rectify Errors
Any errors in your personal data, whether from omissions or incorrect information, may be corrected by you or by the Company to ensure it can be processed properly.
Erasure Rights
You have the full right to request the deletion of your personal data in the following situations: 1) when your data has been processed without your consent or outside lawful grounds; 2) when you ask us to remove it and the Company has no legal obligation to retain that data; 3) if you object to any further processing by us, even if lawful and based on our or a third-party provider’s legitimate interests; and 4) when we are required by applicable law to delete your data.
The right to erasure is overridden by legal obligations under EU or any Member State law. The same applies where data is required for the exercise or defence of legal claims.
Right to Restrict Data Processing
You have the right to request restriction of the processing of your personal data if you believe it contains inaccuracies.
Upon your request to restrict the use of your personal data, it will be deleted unless one of the following applies: 1) EU or Member State law prevents deletion. 2) With your consent, where necessary for the establishment, exercise, or defense of legal claims. 3) To protect the rights of another natural person.
Data Portability Rights
You have the right to access and review any personal data you have provided if you have consented in any manner to its collection and the processing is carried out by automated means.
You have the right to request the transfer of any and all personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another natural person.
Right to object to data processing
Notwithstanding the Company’s right to process data based on its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This right does not apply where there are compelling legal grounds to continue processing, including for the establishment, exercise, or defense of legal claims. In such cases, we may continue processing your personal data.
You may at any time request that your personal data not be processed for any direct marketing activities.
Right to Decline or Withdraw Consent
Where possible, you may withdraw your consent to our processing of your personal data at any time with immediate effect. This does not apply retroactively to processing carried out before your withdrawal of consent.
If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.
If you believe your rights and freedoms have been violated in relation to the processing of your personal data, each European Union Member State has designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.
Section 13 outlines circumstances under which your personal data rights may be limited by European Union law or by the laws of Member States.
Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.
The requested information will be provided to you electronically at no cost, unless doing so would conflict with applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse requests that are spurious, excessive, or repetitive.
We reserve the right to request additional identity verification whenever there is reasonable doubt about the individual submitting a personal data request, to protect data and ensure security.